If you are not happy with your stock product purchase, you can return it to us. You must first notify us of your complaint via telephone or email. Your purchase must be returned to us within seven days of receipt and you are responsible for the cost of carriage back to us. The returned goods must be in sealed boxes and be in perfect condition. On occasions there may be a handling charge per box. Once the goods have been inspected and we are satisfied with their condition, we will issue a refund for the price paid minus the original outgoing carriage charges. Please note that no liability for lost return consignments can be accepted.
If you find upon delivery you have ordered the wrong stock we will be happy to arrange for an exchange of goods. Our website clearly shows the size and positioning of the labels, therefore we cannot accept that the wrong size was only discovered when the box was opened. If you then follow the returns procedure above for the wrong stock and re-visit the website to order the correct stock you need this will be the quickest way to replace your goods. Please feel free to contact us if you have any queries.